24. From innovation to a practical guide for managing relationships

Innovation in an outsourcing relationship. Learn how you can use a practical guidance for managing innovation in your outsourcing relationships. What is innovation and distinguish different types of innovation? Which necessary elements of the contracting of innovation are there? How can you measure and evaluate innovation?

Description of the recent research and results of Platform Outsourcing Nederland (PON) on this topic. Theoretical foundation of PON's research 'Join KPI's'. Interactive breakout to develop proposed best practices on agreed principles. At the end there will be a recap of the rresultats compared with the PON results.

Speakers: Theo Bosselaers and Alan Steele Nicholson (Platform Outsourcing Nederland / Mitopics BV)

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